Privacy Policy

Our Privacy Policy was last updated on September 29, 2025.

This Privacy Policy explains our policies and procedures regarding the collection, use, and disclosure of your information when you use Artive and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve Artive’s services. By visiting Artive, you agree to the collection and use of information in accordance with this Privacy Policy.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
When using Artive, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City/Regency, Province, Postal Code

Usage Data
Usage Data is collected automatically when using Artive.

Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of Artive you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access Artive via a mobile device, we may collect certain information automatically, including the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit Artive or when you access Artive via a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Artive and store certain information. The tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Artive. The technologies we use may include:

  • Cookies or Browser Cookies. Cookies are small files placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. If you do not accept Cookies, you may not be able to use some parts of Artive. Unless you have adjusted your browser settings to refuse Cookies, Artive may use Cookies.
  • Web Beacons. Certain sections of Artive and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us to count users who have visited those pages or opened an email and for other related website statistics (e.g., recording the popularity of certain sections and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes outlined below:

  • Necessary/Essential Cookies
  • Cookies Policy/Notice Acceptance Cookies
  • Functionality Cookies
  • Tracking and Performance Cookies

Use of Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain Artive, including monitoring its usage.
  • To manage your account: to manage your registration as a user of Artive. The personal data you provide can give you access to various Artive functionalities available to you as a registered user.
  • For contract performance: the development, compliance, and execution of purchase contracts for products, items, or services you have purchased or any other contract with us through Artive.
  • To contact you: To contact you via email, phone calls, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile application regarding updates or informative communications related to functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted not to receive such information.
  • To manage your requests: To attend to and manage your requests to us.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data we hold about Artive users is among the assets transferred.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving Artive’s performance, services, marketing, and your experience.

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of Artive, for payment processing, or to contact you.
  • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With other users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of Artive, or we are legally obligated to retain this data for longer periods.

Transfer of Your Personal Data

Your information, including personal data, is processed at Artive’s operating locations and in any other places where the parties involved in the processing are located. This means that this information may be transferred to—and maintained on—computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Artive will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If Artive is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements

Artive may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with Artive
  • Protect the personal safety of Artive users or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your personal data is important to us. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on Artive in accordance with their Privacy Policies.

Analytics

We may use third-party service providers to monitor and analyze the use of Artive. The third-party services we use include:

  • Google Analytics
  • Google Search Console

Email Marketing

We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. The third-party service we use includes:

  • Mailchimp

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating this page.

We will inform you via email and/or a prominent notice on Artive before the changes become effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any further questions regarding this Privacy Policy, you can contact us through the Collaboration page.